The Ten Principles Behind Great Customer Experiences Worksheet Pack

Matt Watkinson
•
Toolkit
•
Free
Set of 12 worksheets meant to accompany the book (The Ten Principles Behind Great Customer Experiences). Quite involved, but helpfully so, and each comes with clear guidelines for use.
Tags
category: toolkit consumer journey customer experience experience map frameworks templates
Sources
Open Strategy (Archive of openstrate.gy)
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